2027 Summer Intern: Associate Billing Assurance Analyst (Customer Operations)
- Spectrum
- Maryland Heights, MO
Job Description
Spectrum (Charter Communications) 2027 Summer Internship Program. This is a paid, full-time, 11-week internship running May 26 – August 6, 2027. Interns spend about 80% of the summer on department and team projects and about 20% on program experiences, including a kickoff conference, professional development sessions, networking, mentorship, webinars, community service, cross-functional projects and final presentations.
Develop reports to identify billing imbalances affecting customers; provide technical support and help implement solutions for third-party billing systems; analyze billing systems for performance improvements; and support mass adjustments, reporting, interfaces, security, environments, outages and trouble ticketing.
Majors: Information Technology.
Required: Rising senior with an expected graduation date between December 2027 and May 2028; currently enrolled at an accredited college or university; GPA of 3.0 or higher; able to travel locally to Spectrum intern development events during the program; authorized to work in the U.S. without current or future sponsorship.
Preferred: Analytical skills; verbal and written communication; project and time management; collaborative and self-motivated; proficiency in SQL and Python; proficiency in Microsoft Office.
Offers Academic Credit
Charter Communications, operating under the Spectrum brand, is one of the largest broadband and cable operators in the United States, providing Spectrum Internet, TV, Mobile and Voice to residential and business customers in 41 states. Headquartered in Stamford, Connecticut, Charter also runs Spectrum News, Spectrum Networks and Spectrum Reach. Its paid, 11-week Summer Internship Program places students on teams across network technology, product and technology, customer operations and corporate functions, with mentorship, professional development and a cohort experience alongside project work.